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Product Conditions Described

New

RPMFN1
Radwell Preferred Manufacturer Factory New Level 1
  • Radwell is an authorized distributor for these Manufacturers;
  • Radwell sources these products direct from the Manufacturer;
  • The products are Factory New in Box products;
  • Radwell's QA department recommends this product due to its superior quality and product offering;
  • Radwell provides engineering services for customers looking to upgrade or replace unsatisfactory parts with these direct lines;
  • Ships same day if in stock and ordered by 3:00 p.m. EST. Otherwise, Manufacturer lead times may apply;
  • The Manufacturer's original warranty will apply.
RISCN1
Radwell Independent Supply Chain New Level 1
  • Radwell is not an authorized distributor or an affiliate of the Manufacturer of RISCN1 products;
  • Radwell sources these products through independent channels including resellers, the original manufacturer (not as an authorized distributor), and online marketplaces, allowing Radwell to obtain competitive buying rates;
  • The products are genuine, new in box, and unused;
  • The products may vary as to country of origin, accessories and other items included with the product, the language used on the packaging, parts and instructions, and the contents of any printed material;
  • For quality assurance purposes, some products may not have a factory seal. This denotes that the product was inspected to ensure quality and authenticity;
  • Radwell's engineering team does not make any recommendations regarding this product;
  • Radwell's engineering team offers services to upgrade or replace RISCN1 products to RPMFN1 lines;
  • Ships same day if in stock and ordered by 3:00 p.m. EST. Otherwise Supply Chain lead times apply;
  • All RISCN1 items purchased from Radwell International are covered by Radwell's industry-leading Radwell Quality Assurance ("RQA") 2-Year Warranty. Because Radwell is not an authorized distributor of RISCN1 products, the Original Manufacturer's warranty may not apply.

Radwell Certified Surplus

RQANS1
Radwell Quality Assurance NEW Surplus Level 1
  • Radwell is not an authorized surplus dealer or affiliate for the Manufacturer of RQANS1 products unless explicitly stated otherwise;
  • Radwell sources these products through independent channels including Original Equipment Manufacturers (OEM), Internet exchanges, direct or independent distributors, miscellaneous resellers, auctions, or direct from user tool cribs;
  • The products are genuine, new in box, and unused, but they may be older date codes or series than that available direct from the factory or authorized dealers;
  • The products may vary as to country of origin, accessories and other items included with the product, the language used on the packaging, parts and instructions, and the contents of any printed material;
  • For quality assurance purposes some products may not have a factory seal. This denotes that the product was inspected to ensure quality and authenticity, or it indicates that the previous owner opened the seal. In either event, the unit will go through Radwell's Quality Assurance review;
  • Radwell's engineering team does not make any recommendations regarding this product;
  • Radwell's engineering team offers services to upgrade or replace RQANS1 products to RPMFN1 lines;
  • In stock items ship in 1-2 days to ensure Radwell's Quality Assurance inspections. Some eligible products may ship within 24 hours.
  • All RQANS1 items purchased from Radwell International are covered by Radwell's industry-leading RQA 2-Year Warranty. Because Radwell is not an authorized distributor of RQANS1 products, the Original Manufacturer's warranty may not apply.
RQANS2
Radwell Quality Assurance NEW Surplus Level 2
  • Radwell is not an authorized surplus dealer or affiliate for the Manufacturer of RQANS2 products unless explicitly stated otherwise;
  • Radwell sources these products through independent channels including Original Equipment Manufacturers (OEM), Internet exchanges, direct or independent distributors, miscellaneous resellers, auctions, and direct from user tool cribs;
  • The products are genuine, new, unused, and packed in Radwell packaging, but they may be older date codes or series than that available direct from the factory or authorized dealers;
  • The products may vary as to country of origin, accessories and other items included with the product, the language used on the packaging, parts and instructions, and the contents of any printed material;
  • If in factory packaging, the unit will not likely have a factory seal. The unit will go through Radwell's Quality Assurance review;
  • Radwell's engineering team does not make any recommendations regarding this product;
  • Radwell's engineering team offers services to upgrade or replace RQANS2 products to RPMFN1 lines;
  • In stock items ship in 2-5 days to ensure Radwell's Quality Assurance inspections. Some eligible products may ship within 24 hours;
  • All RQANS2 items purchased from Radwell International are covered by Radwell's industry-leading RQA 2-Year Warranty. Because Radwell is not an authorized distributor of RQANS2 products, the Original Manufacturer's warranty may not apply.
RQAUS1
Radwell Quality Assurance USED Surplus Level 1
  • Radwell is not an authorized surplus dealer or affiliate for the Manufacturer of RQAUS1 products unless explicitly stated otherwise;
  • Radwell sources these products through independent channels including Original Equipment Manufacturers (OEM), Internet exchanges, direct or independent distributors, miscellaneous resellers, auctions, and direct from user tool cribs;
  • The products are genuine, used, and packed in Radwell packaging, and they may be older date codes or series than that available direct from the factory or authorized dealers;
  • The products may vary as to country of origin, accessories and other items included with the product, the language used on the packaging, parts and instructions, and the contents of any printed material;
  • The products may show signs of use and may be marked with evidence of the prior owner's use (e.g., tracking numbers, identification tags, etc.);
  • All products go through Radwell's rigorous quality assurance process;
  • Radwell's engineering team does not make any recommendations regarding this product;
  • Radwell's engineering team offers services to upgrade or replace RQAUS1 products to RPMFN1 lines;
  • Ships in 2-10 days to ensure Radwell' s Quality Assurance inspections if in stock;
  • All RQAUS1 items purchased from Radwell International are covered by Radwell's industry-leading RQA 2-Year Warranty. Because Radwell is not an authorized distributor of RQAUS1 products, the Original Manufacturer's warranty may not apply.

1. Packaging/Handling Fee:

1.1 We charge a $7.50 Handling Fee for all Radwell.co.uk Surplus purchases and a $5.00 Handling Fee for all Repair orders. This is a per order charge that offsets costs related to ESD safe custom packaging and handling supplies for products delivered to and shipped from our facility.

2. Surplus Standard Delivery Time:

2.1 We ship thousands of units every day and all of them go through the same strict Quality Assurance system. To complete Quality Control and Testing, we require 1-2 business days for NSFP, 2-5 business days for NSPP, and 2-10 business days for USPP.

2.2 If your order is not a true Emergency, then Radwell.co.uk will make every effort to ship within 48 hours of your order being confirmed, at no extra charge. Emergency same day Quality Control/Testing delivery time is only available where an Express Fee is charged.

2.3 If you request that items are shipped by UPS Next Day or Second Day Air (etc.) without choosing to pay the Express Fee, then 2-10 business days will still be required to prepare the items before they can be shipped. If you need items shipped within 24 hours of your order, please contact your sales representative or email UKsales@Radwell.co.uk or call 01782 576800 or +44 1782 576800 and request Emergency Express Service.

3. Delivery Time on Factory New Products (FNFP):

3.1 Order shipment will be confirmed before the end of the next business day.

4. Emergency EXPRESS Service:

4.1 Same Day Quality Control, Repair and Testing is available. We can ship on the day of ordering for emergency orders received before 3 p.m. EST (U.S.). The Express Fee is 20% of order volume (£60.00 minimum)(limited to product/repair availability).

4.2 Express surplus orders received after 3 P.M. GMT ship on the next business day, an express fee being charged.

5. Please Read - Express Order Statement:

5.1 Radwell.co.uk would like to meet your order needs in the best way possible. We must therefore include a surcharge for same day Quality Control/Testing to protect true machine down high priority shipping requests. We do this to guarantee a customer in a true crisis situation priority shipment.

5.2 Every item leaving Radwell.co.uk must be reviewed and tested by Quality Control and be packaged and inspected before leaving the building. We charge a 20% surcharge to prevent the system from accepting non-critical orders as express orders.

5.3 We handle 20-30 true same day emergencies everyday. We ship thousands of units everyday and all of them go through the same Quality Control system. We must therefore make a surcharge for moving a unit to the front of the line and directly to a Quality Control Team Member.

5.4 Radwell.co.uk will make every effort to ship units not required for a true emergency within 48 hours of your order being confirmed and with no surcharge being made.

6. Payment for goods and payment of applicable taxes:

6.1 The customer confirms that any supplied credit card or similar information is true and correct and that the customer has all rights to these, that all charges will be honoured by the customer's credit card company and that it will pay all credit card fees as charged.

6.2 Customers shall also pay all applicable sales taxes. Customers shall indemnify, defend and hold Radwell and its personnel harmless against any claims against some or all of these in relation to this.

7. International Orders

7.1 Orders that are shipped to countries outside of the U.S. may be subject to import taxes, customs duties and fees levied by the destination country.

7.2 Customs clearance charges must be paid by the recipient. We have no control over these charges and are unable to predict the levels of these charges.

7.3 Customs policies vary widely from country to country. Please contact your local customs office for information. Customs clearance payments and/or procedures may result in delays beyond our delivery estimates.

7.4 Credit Card verification may take up to 72 hours. Wire Transfers: Allow 3 - 5 business days for receipt of funds.

7.5 Radwell International’s Emergency Testing Service will expedite the orders, sales, processing, testing, quality assurance, and packaging processes but will not expedite the Credit Card Verification or Wire Transfer processes, or expedite a carrier’s shipping schedule, as these are separate processes/businesses from those of Radwell International, Inc.

7.6 This transaction shall become immediately void and unenforceable if any part of this transaction contravenes U.S. Export laws.

8. Minimum Order Charge

8.1 There is a £35.00 minimum order requirement to ensure we maintain a high quality process.

Disclaimer: Layout, design, and compilations on this site, are Copyright © 2019 Radwell International UK Ltd.. All rights are reserved. PLCCenter is a Division of Radwell International UK Ltd.. Radwell International UK Ltd.. sells new and surplus products and develops channels to purchase such product. This website is not sanctioned or approved by any manufacturer or tradename listed. Radwell / Radwell.co.uk is not an authorized distributor, affiliate, or representative for the listed manufacturers unless explicitly stated otherwise. Designated trademarks, brand names and brands appearing herein are the property of their respective owners.